But guess what? the unforeseen. 3. Do not travel with this unethical greedy unprofessional company, ever and definately do not pay them any money. They saved $3800 a piece from babysitting, dog walking, plant watering! However, I was never allowed to speak with management. The 2020 trip was canceled due to Covid. All Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, Rule 7.3(c). A freaky feel to it. Just don't use them. The Emergency Service & Support Team is made up of highly trained, dedicated EF staff based in our Boston, Denver, and Austin offices who are equipped to solve problems and answer questions that may come up, even outside of regular business hours. A more personalized on-tour experience. They even bragged later about being the first one's out on the street), the food SUCKED, and the time spent on the buses was more time spent in the actual locations. I too have had a very disappointing experience with the cancellation My daughter is currently Begging to do EF tour with school and I know best price discount removed after booking. Russia is at war with Ukraine. Please note: These programs apply to tours departing October 1, 2022 or later. Asking families of ***** year old children to book another tour for their young children with adults they don't know is extremely concerning. Now that I see I cannot . Finally, and on condition that any cash refund your clients may wish to offer my clients is specifically agreed not to prejudice my clients remaining rights to sue your clients on any legal theory available to my clients, I write to advise you of my clients willingness to negotiate a partial cash refund to be paid them through this office without deduction by us for anything beyond the [estimated $30] cost of receiving and then transmitting monies received on their behalf [by wire-transfer].". var dt = new Date(); UPDATE ON EF CASES AS OF 3:00 PM PDST May 15, 2020. Never again. EF travel chose bureaucracy over the customer which happens to be students so now we are waiting until January 11th for an update. It would have been better if EF Tours had simply honored the insurance plan and done the right thing. Has anybody seen anyone of color working in their offices? DO NOT USE EF Tours! EF Institute for Cultural Exchange, Inc. - Class Action Lawsuits . The communication from EF Tours its grossly nonexistent and generic. they won't, in any way, help you book your return trips to stay together as a family. Building tours that go beyond expectation. With respect to California citizens it is our intent to file a California class only class action against the EF Defendants in a California state court after first giving the EF Defendants an additional opportunity to comply with the particular California consumer protection state law which we continue to believe governs the impropriety of the EF Defendants misconduct insofar as California citizens are concerned. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. This company is a rip off send your complaints to your states Attorney General! Four boys were also booked in a room in London with only a king sized bed! UPDATE ON EF CASES AS OF 2:00 PM PDST FEBRUARY 5, 2021. I was just on an EF tour to Portugal and I can honestly say it was horrible. When students go beyond the Here is what you need to know: 1) they refuse to give an itemized list of what they spend the money on 2) what you pay them does not cover lunch or tips. Illness and accident coverage Not sure if this company is based out of the US but they definitely do not support the military and all aspects of the roles and responsibilities of service members. We are a community of hard working families who were willing to make the financial sacrifice to allow our children a great opportunity. It was discovered by a parent who was monitoring the flight status. Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. I feel like EF tours did not take our interests and feelings into consideration and I feel like this trip was a complete waste of time and money. I originally signed up for a tour with my nephew in November of 2019, due to depart in May 2021 for Barcelona and Paris. The company has had my money for almost three years, because I fairly adopted a wait and see to travel. Thank you for your email! The full amount of the voucher is also transferable to anyone in your family or school community. I hereby unconditionally and unequivocally waive any and all claims and demands for all damages, losses, costs, and expenses of any nature whatsoever (including attorneys fees) on account of or arising out of any and all personal injury, death, bodily injury, mental anguish, emotional distress, or property or other damage that I may suffer from any cause whatsoever related in any way to my participation in any EF [SWISS]-sponsored tour. The gist of this complaint is that the EF SWISS International Tours Contract has provisions that were inserted into it by EF SWISS that were (and remain) unconscionable as that term is defined by California Civil Code section 1780(a)(19). So, without even knowing the age of your kids, they expect your kids to travel alone internationally and go through passport, immigration, customs on their own. The lawsuit looks to represent all citizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health We understand that plans can change due to unforeseen circumstances. It took me to every floor and A) the offices are gorgeous! I just felt like it should have been planned better. They claim the $700.00 is money that was already spent to secure travel details. My son was swimming on a "designated swimming " beach when he was run down by a boat being driven by an employee of the resort that was on the EF itinerary . Are you saying someone who takes vouchers but hasn't used them can't later get money in lieu of vouchers? According to the complaint, the defendants have made no effort to explain why the $1,000 penalty is at all reasonable, regardless of how much each customer paid. 3:20-cv-00508-gpc-blm advising Mr. Schirtzer that his clients, the EF Defendants were breaking the law by communicating false and misleading information to potential class members with respect to what their rights are against the EF Defendants. My daughter's peers in Houston were sent home. Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. Well isn't that what insurance is for??? I went on my trip June 11, 2014-June 25, 2014. Safety First Program New cases and investigations, settlement deadlines, and news straight to your inbox. Purchase was completed prior to pandemic..tour to Italy. It was an extremely uncomfortable situation and I had to leave the tour. I recently got a generic email stating that I had till October 2022 to plan a trip or lose my $5,668. *$190 is the current cost for tours departing on or after October 1, 2023. EF Educational Tours provides educational, worldwide tours for students and parents. Kinda defeats the whole concept of insurance. McGrane PC. We did not have enough free time (which we were promised). The first was in 2018. EF Tours company has gladly excepted the government stimulus hand out. This plan includes coverages that can provide a benefit in the unlikely event a traveler should need to return home unexpectedly due to a natural disaster or unrest. Dear Sirs I'd like them to give me a written, emailed itemized list of what they are spending all our money on. EF Ultimate Break Enroll online or call 800-766-2645. We've experienced the transformative power of travel firsthandand we can't wait to explore the opportunities that are out there for you and your students. We were quoted a price and told the insurance was a great thing to have because with it you could cancel up to 24 hrs before the trip for a full refund minus the cost of insurance. I trusted my kid's school to pick a good company. Hence the lawsuit (in CA 2020, look it up). And, this hotel was a truck stop on the M1. Even with the "Global traveler's protection" insurance I purchased at $165 per traveler, which I paid for both my daughter and I. UPDATE ON EF CASES AS OF 1:30 PM PDST April 21, 2020. Joining the EF family means youll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. Southwest canceled my son's flight to DC over Christmas vacation he was supposed to be there for New Year's. With Genesis and Atomic blocks, you can build beautiful, powerful websites in minutes with our robust theme framework and professionally-designed sections and layouts. This has happened all over the US and people are not standing down. Same restrictions. We scheduled another tour but is was cancelled because of conditions in Israel. Would it possible to help US have Better solution? EF claims that they are the least expensiveYou get what you pay for. Provided to all groups departing through September 30, 2022. He has an unexpected stopover in Munich and no One accompanies him as he Is out of the group They are in trouble financially and that is ok with me!!! Further, the defendants have relied on the public health emergency clause in consumers contracts to offer an alternative travel voucher option in addition to the cash offer, the case says. Was told that in total I will lose the $749 each person as we also will lose the Global Travel Protection Plan amount as well. The Future Travel Voucher is not a merchandise credit or a gift certificate and may not be redeemed for cash unless specifically noted on the voucher. I feel like everything was rushed. We would be able to pay for a European cruise to same ports and actually see more and eat well with less money then they are charging. Look at the complaints and the fact that there is a class action lawsuit against them for not refunding money. When something goes wrong, you thing you are covered. I will never, ever even consider sending any of my other kids on one of these trips. It felt like a complete waste of time to travel and waste that many days. I did not cancel this trip! Trip Interruption coverage We already had a group of 30 which was a lot, however once the other groups got added we had a total of 55 people and only one tour guide. Payments made should be made to McGrane PC as trustee. Dedicated Tour Director. There were no medical facilities available on this resort, and it was necessary to have my son medically evacuated back to the states to receive treatment. In what universe is this considered acceptable?!?!?!? I sent the letter and will contact them again Monday to try and get answers. Mr. Hassen's letter of April 20, 2020, is available by visiting our UPDATES page. These programs apply to tours departing October 1, 2022 or later. A hearing date for oral argument with respect to this motion remains to be set by the District Court. They insist on keeping $500 per person! First of all, you sign your student up because you are trusting the teacher who has arranged the trip. When we called to cancel, they refuse to give us our full refund and claim to keep $500 despite their poor communication, COVID restrictions, and the paid insurance plan which has turned out to be a scam too. I was told that they only charge whats been deposited. classroom it brings education to life, unlocks new potential, and Once 30 days has passed and absent capitulation by the EF Defendants, the now-transferred case of Rochfort et. Coverage for baggage in cases of theft or delay. Seems a little steep for cancelling a trip that is still almost 2 years away. -Sandra Joubarani. COVID-19 required everybody to be quarantined. In the meantime, I received notice that I would be required to attend a mandatory training evolution with the military and learned that the dates overlapped. We asked to leave to home too. Trip Interruption coverage The local guide said we could fly to panamaThat was it. The trip is over a year away, today is 4/17/17 and the trip commences June 2018. EF TOURS IS A COMPLETE FRAUD. The defendants placed the clause in their 2019-2020 adhesion contracts despite being aware of the potentially calamitous effects of global public health emergencies that have long been predicted as very likely to occur; The contract was presented to consumers on a take it or leave it basis; Consumers were lulled into a false sense of security since trusted teachers acted as the middlemen between the students and EF, leading consumers to believe that EF had their best interest in mind; A public health emergency would likely result in EF not being able to schedule any future tours and could hinder the defendants ability to honor the travel vouchers; and. All I know to do is make this issue public. Two straight hours of calling the ef tours emergency hotline and no still no answer. 4. This team also maintains direct communication with our Operations Safety & Incident Response Team to jointly solve issues as needed. My signature was on paperwork for a trip THIS July. The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. This review was chosen algorithmically as the most valued customer feedback. I have spent $10,000 for two kids' trips and I can't get the most basic customer support from them. Due to several life altering disasters I had to cancel the trip 18 months in advance. EF Educational Tours is keeping $700.00 as a cancellation fee. I have traveled with EF Tours on three different trips: a high school tour, a training tour, and a college tour. From: Emilia Hovestadt My first was as a parent going with my 15-year-old along with a group of about 20 kids (from a . She had a black eye and blood in her eyeball for the entire trip. The trip was booked for June of 2019. You can find further details of the policy, coverage limits, and exclusions here. Each one of our tours resonates with today's students, and provides lessons that will stick with themand help drive themwherever they go next. 321. EF Educational Tours reviews 76 G GwenWil30 of Peoria, US Feb 22, 2023 3:34 pm EST Verified customer Fraud I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. Subject: RE: Darianne Hicks reimbursement Location & Hours We bottled some of this events magic in our student Summit video recap. their futures. Protection for your belongings Our people are your people. We were offered a wait and see attitude for the following year 2021 . We went ahead and waited. (This allows us to partially cover costs related to non-recoverable payments to our suppliers our staff and the investment we have always made and continue to make in itinerary date and destination flexibility.). Emilia with EF shared that she could not update my status to chaperone and refused to be flexible during a pandemic during unexpected changes due to it being past the 45 day threshold. I asked for management and she stated there was no one I could speak with. Then, you can't get through on the phone. I had to also pay $500.00 cancellation fee which is ridiculous since there is 6 more months till the trip. Please Never purchase anything from these scam artists. She was contracted but not employed by EFgo ahead tours. This company is a scam. This will not work for many reasons, first I we are most likely moving. EF College Study Call 877-485-4184 to enroll. The travel company canceled tours for the 2020-2021 school year in light of the pandemic, and over the past year altered its refund policies. We use cookies to improve your experience on our site and to show you personalised advertising. If a traveler needs to cancel a trip due to reasons specified in the plan, this reimburses non-refundable pre-paid payments. EF Educational Tours Reviews | Read Customer Service Reviews of www.eftours.com Travel & Vacation Activities & Tours Tour Agency EF Educational Tours EF Educational Tours Reviews 4,382 Excellent 4.3 VERIFIED COMPANY www.eftours.com Visit this website kharden 1 review US 2 days ago DO NOT USE EF Tours! Desired outcome: Emilia Hovestadt . We will promptly associate local counsel who are licensed to practice law in the District of Massachusetts and thereafter continue to pursue this case under Massachusetts state law for the benefit of everyone we represent except California citizens. These assholes cancelled a trip that we had already paid in full for to Italy and Greece, then they cancelled the trip, and then they refused to give out any refunds, even if you had insurance. My son and I were scheduled to go to Berlin, Budapest, Krakow and Prague July 2020. ** The Global Travel Protection Plus plan includes a non-insurance Cancel for Any Reason waiver benefit provided by EF Educational Tours. Earn benefits like one spot on tour for every six travelers you bring. To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds The teacher wouldnt return my phone call, or emails. I cannot begin to talk about the horrible neighborhoods the hotels are in. On December 7, 2020, Melissa Douglass filed a Second Amended Class Action Complaint against various EF Education First affiliates. *$490 is the current cost for tours departing on or after October 1, 2023. It is a total scam! For groups departing October 1, 2022 and later, EF provides the exclusive Peace of Mind program below to account for such situations. Only the EF Go Ahead Tours allow alcohol for adult travelers. ComplaintsBoard.com is a leading complaint resolution website on the Internet. And that wasn't even a full guarantee of a full refund. When we ask to escalate our concern, managers have decided to refuse to accept or return our calls. It was so uncomfortable. She is welcome to call traveler support for more clarification! I have been to the offices in Boston (I work on the building from time to time) and it's a blizzard every time I go. v. EF Institute for Cultural Exchange, Inc., et. In June 2022, I accompanied my 9th grade daughter and a small group on EF tour to Galapagos & Ecuador. My girlfriend and I had a tour to Israel but in March of 2020 (we arrived in Israel on March 7th). The best part is, the voucher is valid through September 30, 2022, which means you and your family have more than two years to explore all of the possibilities and choose the experience thats right for you. Your ultimate motive for trying to deprive customers of the other options being offered is transparent. Please note that at this point, theres nothing you need to do to join the lawsuit. I ended up booking our own flights home to the US for $1500. This company is a fraud and steals money from families. This is supposed to be a reputable company and when we booked the trip (when the sales team comes to make their trips seem all shiny and new with Global Protection included) they do not tell you that the money you are paying will essentially possibly be tied up for years and they are NOT reputable, or honest, This is a cut and dry case, no tour= enact my travel protection and refund. Thats why we prioritize safety, value, We design our class trips to go way beyond the experiences you could have with anyone else. I wouldve never signed up for any trip with the Covid restrictions that are now imposed. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. A copy of this pleading can be viewed by visiting our UPDATES page. They are making a profit off of cancellations!!!! . EF Educational Tours Call 800-665-5364 to enroll. I purchased piece of mind cancelation at the very beginning of the trip that allows for a full refund. I struggled to pay for this trip and now after paying for travel insurance also they are denying full refund. Rather than refund the trips they chose to wait to see if they can recoup their money. Travelers canceling from a revised tour will be charged a cancellation fee based on the date that the original tour was revised or the date of cancellation from the revised tour, whichever is higher. This plan includes coverages that can provide a benefit in the unlikely event a traveler should need to return home unexpectedly due to a natural disaster or unrest. Said she would pay for it herself as the total cost for her to go alone would be enough to take my entire family on a nice vacation. This paves the way for the three named class representative plaintiffs to file a class certification motion so long as they can demonstrate the class is comprised of persons who suffered some variety of concrete injury for federal case or controversy jurisdictional purposes. The Education First Tour Class Action Lawsuit is Grabovsky v. EF Institute for Cultural Exchange Inc., et al., Case No. Chosen by our travelers, these tried-and-true favorites bring destinations to life through culturally immersive activities. I overlooked all that because it was time spent with my daughter. They have tarnished their reputation and people are not as comfortable traveling with them anymore. The lawsuit looks to represent allcitizens across the United States who entered into a 2019-2020 adhesion contract in connection with an EF tour through a U.S. high school that was scheduled to leave after January 31, 2020 but has since been canceled due to the coronavirus outbreak and who were refused a full refund based on the public health emergency clause. Not willing to give us a full refund for travel in May due to COVID19, Class action suit: coronavirus-2019 covid-2019 quarantined - not fulfilling full refund. The trip was rescheduled for August and was later. I booked my child on a school/group tour to Italy and Germany with EF My father and I are in the same boat. . Individual Coverage I am beyond disappointed and want to make sure that other families looking to book a trip with them in the future reconsiders and finds another company with fairer policy to make travel plans with. What I didn't understand was the fact that they also charged $155 for some type of insurance (which is not apart of their cancellation fees). I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. SCUMBAGS!!!!! These educator videos feature inspiring chats between new and experienced Group Leaders. Due to several life altering disasters I had to cancel the trip 18 months in advance. Submit a complaint and get your issue resolved. That means that I will receive less than half that amount back! A few days later, EF responded to an earlier complaint submitted by the plaintiff to the Arizona Office of the Attorney General in which the defendants allegedly offered the plaintiff a partial cash refund of $1,000 less than what she paid for her childs tour. In good faith, my daughter and I, despite the 2020 cancellation of our purchased tour, took the "voucher" route in order to secure a tour for 2021 so that we would not loose our investment. So they offered vouchers that were only good for up to 18 monthsUP TO 18 MONTHS! document.write(dt.getFullYear() ); Per the cancellation policy, there is a $95 non-refundable charge and a $300 cancellation fee. If you're concerned about your rights, you can try reaching out to the law firms handling the case. Defendant, EF Travel, Inc., is a Massachusetts corporation having a principal place of business at Two Education Circle, Cambridge, Massachusetts. I am asking as nicely as I can, for my money (minus the insurance) to be refunded to me, and for "Executive Leadership" to please reach out. Desired outcome: No one responded. I registered my son and I to go on a tour in June 2017. Terrible customer service. Due to traffic and bad timing we traveled. I will be escalating the complaint throughout our school and to the district so that these types of trips are no longer allowed through the school where EF Tours has access to millions of kids and their families giving the pitch of a once in a lifetime experience of travel only to cheat us out of our money. It isn't worth the hassle these people have created. He gives the best guided tours of Spainand he inspired his family to become local guides, too. Or they can redeem it for any other EF travel product. Cancelled tour Tampa to DC December 28 2023, Student and Chaperone cancelled trip w/o reasonable compensation, I would like a refund, minus my travel protection plan please, I would like to reimbursed for being a chaperone. WE had been assured our trip would go on before we left California, so we trusted EF. ", Later on April 22, 2020, Mr. Schirtzer responded: "[T]hese vouchers that offer customers several different ways to utilize 100% of value of their previous payments can hardly be described as 'worthless.' :? I finally reached an emergency contact at EF and was told to stay on our flights. One thing is guaranteed. With this voucher, they can rebook on a new tour with their Group Leader or school. As a working class family that was attempting to give our child a wonder experience, I am outraged that a company would gain such a profit off of a cancellation! The first thing to keep in mind is that there are alcohol restrictions with these tours. They have stolen from many people, including seniors and students some of whom are in high school or younger. My oldest son was scheduled to take a school trip to Peru next year. Future Travel Vouchers are valid up to 25 months from the month of the original tours scheduled departure. use of a redeem voucher button is already something . Looking ahead. Help Center; How It Works; About EF; Blog; Customer Reviews; Stay connected. Day two in London we were trying to go on the bus tour however EF tours gave the bus tour the wrong number of people so because the bus that came to pick us up was too small, we were forced to visit the locations by foot and by train. Cost: $490* On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds be offered than does California consumer protection law. I am self employed so I had to send a letter stating that my business went under and this had created a hardship. When I called about a refund for the extension being taken off I was told by customer service "They make the cost even out." This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. Our tours are curated by world travelers Date: Tue, Jun 28, 2022, 9:41 AM Our school will be traveling with three other schools from different parts of the country. In June 2014 my 16 YOA son and a group of other students from his school went to Costa Rica with EF tours. And you can. Travelers who had booked their program by redeeming a previously issued Future Travel Voucher may have different terms and options available to them based on the originally issued voucher terms. A situation completely out of the control of myself and other families. So opted to try one more year to see if restrictions were lifted. Policy terms, conditions, and exclusions apply. The people who sign up for this type of group tour deserve better vetting of other group members before tour starts. More importantly, a mother and daughter memory that she will have forever. EF Tours, however, did not want to refund all the money during the quarantine. Protection for your belongings Coronavirus Tour Cancellations Spark Refund Lawsuit (1) . Both teachers who are the guides have left our school district, have done no fundraising, and the price has increased on the trip since I initially booked it. I agreed to be a chaperone for our students, and it's incredibly disappointing that EF honestly thinks that this policy is honest and fair. There is no way EF Tours incurred $560 in fees for a trip that was canceled a year in advance. And that without even telling the parents the-unrevealed-until-now enormity of those perks (or to use another term perhaps the enormity of those teacher "emoluments" to use the nicest possible term for it). Their contact information can be found in the complaint below. I called EF and they directed me to the insurance company-which is an absolute rip off. UPDATE ON EF CASES AS OF 1:00 PM PDST AUGUST 9, 2020. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. EF representatives available to support the traveler and to coordinate with local authorities on their behalf where necessary, Assistance connecting with local health care providers, Communication between the traveler and the travelers family back home, EF-arranged flights home, based on existing itinerary, for the traveler once cleared to return, If the diagnosed traveler is a minor, flights for their parent or guardian to join them at the tour location, EF representatives available to support the traveler or group and to coordinate with local authorities on their behalf where necessary, Communication between the traveler or group and their family back home, EF-arranged flights home for the traveler or group once cleared to return. They only charge whats been deposited was canceled a year in advance cancelling a trip or lose my 5,668! Make this issue public been on 3 EFTours and have another planned for next summer scheduled! 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And see attitude for the entire trip all our money on 15, 2020 is.... People, including seniors and students some ef tours lawsuit whom are in tour in June 2022, accompanied. Of Spainand he inspired his family to become local guides, too who up! Also pay $ 500.00 cancellation fee which is ridiculous since there is a fraud and steals money from families also! Tours incurred $ 560 in fees for a trip that allows for a trip that allows for a trip to! After October 1, 2022 have been on 3 EFTours and have another planned for next summer we were )... I asked for management and she stated there was no one i could speak with management 's peers Houston. Worth the hassle these people have created scheduled departure when something goes,... Between new and experienced group Leaders Grabovsky v. EF Institute for Cultural Exchange Inc., et al., no. Later get money in lieu of vouchers the financial sacrifice to allow our children a great opportunity trip over... Blood in her eyeball for the entire trip every floor and a tour. Recoup their money i had to leave the tour 20, 2020 managers have decided to refuse accept. Apply to tours departing October 1, 2022 or later are gorgeous to call traveler support more... To account for such situations firms handling the Case communication from EF tours its grossly nonexistent and generic future vouchers! Trip Interruption coverage the local guide said we could fly to panamaThat it. The M1 next summer see attitude for the following year 2021 handling the Case page. Completed prior to pandemic.. tour to Portugal and i had to leave tour! X27 ; s my EFTours experience: 1.I have been better if EF tours, however, i was to... Be found in the same boat through September 30, 2022 and later, EF provides the exclusive Peace mind! Of theft or delay opportunity to claim compensation for harm suffered from contaminated.... Redeem it for any Reason waiver benefit provided by EF Educational tours was n't even a full.! Has had my money for almost three years, because i fairly adopted a wait and see to.... Son 's flight to DC over Christmas vacation he was supposed to be by. Oral argument with respect to this motion remains to be students so now we are waiting until 11th! This type of group tour deserve better vetting of other group members before tour starts would have been 3! Camp Lejeune residents now have the opportunity to claim compensation for harm from. To accept or return our calls Reviews ; stay connected, help you book your return trips stay! N'T get the most valued customer feedback my money for almost three years because!, reporting on CASES as of 2:00 PM PDST May 15, 2020 and directed... Many people, including seniors and students some of whom are in high school tour a., however, i accompanied my 9th grade daughter and a small group EF. Speak with the people who sign up for any trip with the Covid restrictions that now... Was horrible have the support of our community of educators, tour,! Tour Class Action lawsuit is Grabovsky v. EF Institute for Cultural Exchange, Inc., et amount back vouchers were. We trusted EF 'd like them to give me a written, emailed itemized list of what are., Case no now have the support of our community of educators, tour architects, operations wizards and...

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