Under the LG Refrigerator Class Action Settlement, LG is providing Settlement Class Members with an extension of their limited warranty to five (5) years after the date of purchase of the LG Refrigerator at issue, WITH LABOR COSTS TO BE FULLY COVERED AND THE OTHER ENHANCED CUSTOMER CARE BENEFITS DESCRIBED BELOW. You can write to the Court about why you like or do not like the Settlement, and you may also choose to attend the Final Approval Hearing on December 15, 2020 at which time the Court will decide whether to grant final approval of the Settlement, with or without your own attorney. They do have a 5 year warranty they have extended here on their website indicating if you bought it before 2018 LG now covers 5 years** on yours too. That means from five years from purchase date, LG fully covers both … We purchased this refrigerator on June 6, 2018 from Home Depot. WARRANTY SERVICE. You may recover more if you support your claim with proof. Why on earth would I want my refrigerator to be replaced with a new and updated compressor after all of this nonsense especially when the first one should work in the first place if you are selling a high quality appliance? Not all Kenmore Elite refrigerators carry 10 year Linear Compressor coverage. Browse the top-ranked list of Refrigerator Warranty below along with associated reviews and opinions. This compressor, TCA38091801, is for refrigerators. II. These models also come with a seven-year limited parts warranty that covers the sealed system parts, such as the condenser, evaporator and compressor. They must repair it or buy-back unrepairable refrigerator. © LG Electronics. LG & Samsung. It's under warranty. When Sherry Knight's nine-month-old fridge stopped working, she says wasn't too worried. Plaintiffs allege that LG knew about the defect but kept selling the LG Refrigerators and provided inadequate warranty and repair service. Any suggestions as to what is wrong with this fridge? On January 20th, the same technician came out again to replace the evaporator coils and he stated that he was not confident that this would be a long term fix. LG’s appliances contain a different kind of compressor than most other refrigerators, according to the complaint. This 90 day warranty is for the specific part (s) that failed and were replaced during the original service call. If you opt out, you will not be bound by the terms of the Settlement, but you will also not be entitled to submit a claim for benefits from the Settlement. I just assumed I could get it repaired," Knight said. If you submit a valid and timely claim, you may recover up to $450 based upon your attestation under oath. LFXS30066S not cooling but comp. Or should I not buy it and call LG next time the compressor goes out. "It's new. developing a new mobile service application for the use of service technicians, including both LG-employed repair technicians and Authorized Repair Service Providers, to improve accuracy in the diagnosis of problems with LG Refrigerators; investing in efforts to develop and upgrade parts and software to improve the cooling performance of LG Refrigerators; implementing a proactive consumer outreach program to follow up on U.S. consumers’ satisfaction level regarding LG Refrigerators and service performed on them; and. This option allows you to keep your right to bring another lawsuit against LG for claims related to this case. The new warranty extended its labor portion of the warranty to 5 years for its cooling (sealed) system components, please see below chart for details. LG bottom-freezer refrigerators models, such as the LFC20740 and LFC22740 come with a one-year limited parts and labor warranty that covers most refrigerator and freezer parts. Has LG fixed this problem or will you replace a faulty compressor with another faulty compressor? The term “No-Cooling Event” in this Notice of Proposed Class Action Settlement means any event when your LG Refrigerator failed to maintain temperature levels necessary to preserve food, beverages, medicine, or other perishables. On January 13th, the technician came out and said that there was likely a freon leak that would need additional parts to be ordered in order to replace the unit. Here’s a bunch of other refrigerator repair tips. She assumed wrong. Notice of Proposed Class Action Settlement. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! $50 for one or more unsuccessful repairs; $100 for out-of-pocket labor costs for repairs; $50 for repairs that were delayed by at least 10 days; and, Up to $250 for property loss (such as food/beverage spoilage or other damages). According to the LG refrigerator compressor defect class action lawsuit, the compressor defect typically manifests within the first two to four years in the life of the refrigerator. We spoke with LG and they scheduled a different repair company, Advanced Appliance, to come out on January 6, 2020 to replace the compressor and filter again. LMXC23746S/00 refrigerator stopped cooling two days ago. Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. We understand that LG was well aware of these issues and consequently extended the compressor warranty to 10 years. Repair person is coming Wednesday and it looks like it’s a total compressor failure. On December 24, 2019 the refrigerator stopped cooling again which caused us to throw away all of our food for the second time. Payments to Settlement Class Members under the, These rights and options—and the deadlines to exercise them—are explained in the. The next day, January 11th, the refrigerator stopped cooling again. Guidance for SVC Repair Cost Guidance for Warranty Period Should I buy this? LG Electronics guarantees free repair service to its products within the warranty period through its Authorized Service Centers. To utilize this live operator support, call or email: increasing the number of LG-employed repair technicians (which has more than doubled since 2019), and using commercially reasonable best efforts to maintain an adequate service network, expand its nationwide coverage, and ensure that LG meets or exceeds industry standards for responding to requests for warranty service; creating and maintaining a new program designed to provide incentives for faster repair service without sacrificing quality of repair, including a commitment that LG will undertake commercially reasonable best efforts to ensure that a LG-employed repair technician or an Authorized Repair Service Provider, as available, arrives at a Settlement Class Member’s home as quickly as is practicable. 1000 dollars to … The LG Warranty Web Site (www.lg-dfs-warranty.com) operated by LG Warranty, is comprised of various Web sites and Web pages. The company, National Platinum Service, replaced the compressor and filter. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. Refrigerators have become common need for household now days. Thank you, Mike Backed with 10-year warranty in linear compressor in its Refrigerator segment, LG Electronics appears to have become the consumers delight in Nigeria market as … It was replaced and the new compressor has also failed after only 4 months. Because he states that this is a very common problem with these LG refrigerators. The new compressor was supposed to be the new updated version. ... My wife and I purchased the LG refrigerator during the sale and could not be more happy!" LG Electronics Alabama If you want to get involved, click one of these buttons! The Settlement also extends the warranties for the LG Refrigerators and requires important changes to LG’s customer service procedures. 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