Comcast has a history of sending messages to people when they don't apply to them. For returns, you can visit an Xfinity Store or a UPS Store (No prepaid label is required - just head to a UPS Store and they will handle the rest.) Wait for Your Gateway or Modem to be Ready. After the first full day of not returning the car, the company calls you and asks if there are any problems or misunderstandings. Does anyone have a recommendation for over the air TV antennas? Dish network offers a similar package deal too. Then Free Cable box! Join Yahoo Answers and get 100 points today. Years ago when I was managing a few rentals I received notice from one of my tenants that she was moving. Returns are free and easy when you follow the instructions included with your Fios Return Kit provide by Verizon. Xfinity Stores by Comcast are stocked with our full product lineup, including Xfinity Mobile, so you can try our services firsthand. Can you connect a  LG sounds to an old Samsung TV. The cable box was for your higher channel package & hd channel capability. Moving Your Xfinity Services Visit www.xfinity.com/moving and click Get Started. I use verizon for my phone & internet & package it with direct tv. What are the nucleotide bases found in RNA? What happens if I dont return Comcast equipment? Also if you are staying with them they will keep calling you about the cable box. For TV Boxes, just use your own TV! If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. Drop it off at The UPS Store. It will go against your credit score if not paid in a timely manner or not paid at all. Advertisement Hide When Comcast calls you, ask if this is the department that can cancel your request. They will disconnect you rather quickly if you do not pay your bill, if you don't pay they will send you a couple bills, then bill you for equipment if not returned then they will put you into collections. and what happens if i don't return cable box to comcast? How long does it take to move Xfinity service? Shouldn't be much of a decision. If you don’t already have someone to operate it, the rental company may provide training for that particular piece of equipment. Also, i have another question< PLEASE SOMEONE ANSWER... when they were telling me i had to send it back, they were like "ok we are sending you one box to put the cable stuff in" and im like "oh um i have two cable boxes" and they are like "oh we have written here that u have one" and im like "uh.. oh i think we have two yeah?" Get your answers by asking now. This is federal law, and even if Title II was repelead. You take time off to go to the facility, wait in line, and, even after your number is called, it can still be a pain. Some area's don't have docsis 3.1 in there area ... now Comcast tells me my equipment is not good enough At least it wasn't … You can package it with your phone and internet service to get a reduction on all three . If you never return it I'm sure you'll have a giant bill sooner or later. Comcast really does not cut you much slack. The agency will attempt to collect the money for the unreturned equipment. When you sign up for Internet service, many providers will offer you a cheaper price if you sign a 1–2 year contract. Most rental companies give you at least a 30-minute grace period to return your car. Just cable boxes/modems. Optimum recommends dropping the box off at a FedEx office or authorized FedEx location, including Walgreens. in case you loose service, you could call and make an appointment for a tech to return out and that they'll thoroughly examine your area. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. Comcast customers can drop off equipment as-is – no box or packaging required. It has a TV service for phones, computers and tablets called Stream that is, for now, available only in and around Boston and Chicago. So you downgraded so there's no point in keeping it. Does it help you see shows in HD? Whether you’re returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don’t return it the way they want. Basically, yes. Saying it is technically mandatory for you to use comcast's equipment just to get you to rent it, I'm pretty sure that could violate parts of the uniform commercial code, but let's just say the tech's don't know any better. Let us help you transfer your Xfinity services to a new address. what happens? And one of the most annoying things about canceling cable is having to return the cable box in person. Customers can walk into any The UPS Store location, drop off their equipment and take their receipt. Also, can you drop off Comcast equipment at any location? Can you pick up Comcast self install kit? Comcast customers can drop off equipment … To complete your move, you'll need to verify your account details, confirm your move dates, and provide your new address. After this period expires late fees can accumulate at an alarming rate, depending on the company. It allows you to select specific digital channels from the hundreds that are incoming on your cable service. I tried calling Comcast and was able to talk to someone. Only if (1) it's an HD box, and (2) you have subscribed to Comcast's HD channel package. Connect to Your Home Network. Visit xfinity.com/equipmentupdate and follow the on-screen prompts to order new equipment. It will go against your credit score if not paid in a timely manner or not paid at all. ¿Cuáles son los 10 mandamientos de la Biblia Reina Valera 1960? Click here to find a Customer Service Center near you. Drop it off at the nearest UPS store. Drop off your equipment at any Xfinity Store or Comcast Service Center. Our team at the Xfinity Store will provide you with a receipt confirming your return details. Send both back. Really, you don't even need those. There's a possibility you might get some HD channels via your TV's QAM tuner if it has one, but that's another long story. (HD, not just digital.). It will go against your credit score if not paid in a timely manner or not paid at all. And the company will charge you until you bring it back. Transfer Your Xfinity Services When You Move. You already told them about the other one. For the ongoing fee to be removed (or to cancel my account), I will need to return the box or face a fine of $300. Cruz reportedly got $35M for donors in last relief bill, Cardi B threatens 'Peppa Pig' for giving 2-year-old silly idea, These 20 states are raising their minimum wage, 'Many unanswered questions' about rare COVID symptoms, Visionary fashion designer Pierre Cardin dies at 98, ESPN analyst calls out 'young African American' players, 5G conspiracy theories eyed in Nashville bombing, More than 180K ceiling fans recalled after blades fly off, Bombing suspect's neighbor shares details of last chat, Judge blocks voter purge in 2 Georgia counties. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. When was the St Pancras Renaissance Hotel built? For example, if you didn't return a Sky Q 2TB box, two Sky Q Mini boxes and a Sky Q Hub, you would be charged £270 in total. If you don’t want to wait on the phone, that's a good option. If your household doesn't need quite that much bandwidth, consider other Xfinity internet-only plans with download speeds ranging from 15 to 1,000 Mbps. Get started online or by visiting your nearest Xfinity Store. All you do is arrange for them to pick it up and then not be in on the date agreed, They will soon get fed up with having to come around and you not being in. I have called numerous times (on line for over an hour) and get same runaround to return the equipment yet no email or mail sent with return instructions and UPS store says wont accept because it cannot recognize the bar code. If you're no longer paying for the service provided by either or both boxes, you have no reason to keep them. Even if you can figure out how to return a leased phone, they still bill you for it. What he stated, its called an Audit, the cable agencies have a legal perfect to try this to circumvent cable robbery and leakage. How long do you have to return Comcast equipment? Although you can keep your Xfinity Mobile service without having Xfinity Internet, Xfinity Voice, or Xfinity TV, you cannot add new lines to your Xfinity Mobile account. What happens if I dont return Comcast equipment? Learn more about the Limited Warranty for Xfinity xFi Pods. If you live in the country, they might not be willing to give you service without a contract at all. won't hd channels not work anymore if i take out the cable box? Unreturned equipment fees are the bane of any Comcast cord-cutter. The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Classifying ISPs under Title II is a great thing, and requires that an ISP (Comcast) let you use your own equipment. Does the cost of the TV make it a better TV? Vizio or Philips TV? The agency will attempt to collect the money for the unreturned equipment . © AskingLot.com LTD 2020 All Rights Reserved. You can also reach this page by clicking Move or Transfer Service under the Common Solutions section of My Account, or by clicking Move My Services on the xfinity.com footer. Yes. If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. If possible in the future go with direct tv. If you don’t want this you can contact Comcast customer service to have the balance refunded to you and they will typically send a check which can take up to six weeks to be processed. Still have questions? How long does a gas line have to hold pressure? What does it do? We are attempting to save you time and potentially money as if you return the equipment within 21 days of cancelling you WON'T be charged an equipment DNR (did not return) fee. In fact, you may already have most, if not Where can I drop off old directv equipment? Contract servicecan sometimes be a better deal in the long run. you feel guilty.................and should. The agency will attempt to collect the money for the unreturned equipment. What kind of glass do you serve sangria in? I opened a new Comcast account in Jacksonville. The box is for on demand and hd and movie channels. This is surprisingly easy part of working with Comcast. Hi @sirjamesp welcome back to the forum and thanks for our feedback about the letter about the return of your Youview box.What @Keith_Beddoe says is correct and they equipment is returned for recycling.You will not be charged. You can purchase a new device for an existing line, however, you must pay for it in full — without Xfinity Internet, Xfinity Voice, or Xfinity TV, you are ineligible for device payment plans on Xfinity Mobile devices. That’s You have a 30-day time frame to return it and they don’t make it easy. ANSWERED: How to upgrade your devices when you receive an upgrade letter from us? if i send one back, will they know about the other one?/. If You Have a Different Gateway or Third-Party Modem/Router Place Your Gateway or Modem. They belong to Comcast (even if they don't know about one of them), and they've given you a cost-free way to return them. Which is better all around? Moreover, people don't want to pay Comcast for the modem, but I guarantee you everyone who remembers that they lost a modem will declare it with their insurance company. This is something you’ll want to ask before you rent. It will go against your credit score if not paid in a timely manner or not paid at all. The pricing is often dramatically lower, and some … Comcast Corp. has already played with delivering cable service without a box. Unfortunately the designated UPS return stores cannot read the bar codes on the older equipment when you try to return it. Like the one I got last year about losing channels off of my DTAs. .. they didnt even know we had two.. they ended up sending me two boxes though?? (Comcast - it's a win for you too because you don't have to keep making housecalls) Re: How to bring your own equipment If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. You’ll be charged for every piece of equipment you don't return. EASY Shrimp Fried Rice | How to Make Chinese Fried Rice | Chinese Take Out Style Fried Rice - Duration: 10:37. If you just send one back will they know about the other one? TV approx 10 years old. Activate Your Gateway or Modem. Canceling Comcast’s Xfinity TV service and streaming your content can sound scary at first, with a ton of options and decisions to make, but we hope this guide will help you find out that cord cutting is surprisingly easy. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. Find the cable outlet most centrally located in your home. Beside above, what equipment do I return to Xfinity? I'm interested in this not just for the savings, but because the Comcast Business modems seem to need replacement every 4 months. This is particularly true for TV bundle customers, since the best TV pricing usually comes with a contract. What did the little girl see in the tv in poltergeist? Simply Mamá Cooks Recommended for you The agency will attempt to collect the money for the unreturned equipment. Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. How do you think about the answers? If this reply helped you please use Accept solution to mark it as an Accepted Solution. She asked me if the owner would like to buy the washer and dryer for $100.00 dollars each. Picking up, returning or exchanging your Comcast equipment. Keeping this in consideration, where do I return Comcast equipment? Since you downgraded you lose the hd channels. Finance writer Libby Kane offers a simple solution: pay someone to do it for you. Get the speeds you need with Xfinity internet Xfinity offers some of the fastest home internet speeds available with speeds up to 2,000 Mbps in select areas. Look at all the docsis 3.0 modems on the 600 Mpbs support list. belorn on Nov 1, 2012 A business goal is to make ever increasing profit, but that does not absolve them from unethical behavior. CableCARD Self-Install Kits are available for pickup at Comcast Service Centers or via direct ship. The wires/remotes the customer can keep if they really want. Locate your local UPS Store here. For exchanges, please visit a store or call us at 1-800-xfinity. in case you call Comcast they could examine the line record to work out in the adventure that your highway is on it. Comcast doesn't really keep track of them. Connect Your Gateway. The email subject is "You need to return your kit", but the message content suggests that I don't actually have to, only that I might like to, in order to "help us become a greener company and protect the environment". The savings might allow you to get your hd channels back. Can you return Verizon equipment to any store? In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. I don't have a copy of my return equipment bill; my sister misplaced it. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. If you don't pay for those things you can't use them. loads of those calls get a greater physically powerful priority than typical difficulty calls so somebody could come out the comparable day or the subsequent finding on once you call. And this is all free for our customers. Or just keep repeating “cancel service.” You can email a cancellation request as well and have Comcast call you. You can sign in to vote the answer. Follow the prompts to cancel service. Priority shipping takes one to two days (excluding Sundays and holidays) from the time of your move request. i downgraded the cable to basic.. and they want me to return the cable box but it seems like a big hassle, isnt the point of the cable box also help you see shows in HD also? Refunds and refundable deposits According to the terms and service for I don't even have any DTAs. HD channels won't work without the cable box? That's when I discovered I had a balance of over $1,300 for "equipment." Click to see full answer. Comcast and The UPS Store are working together to simplify the process of equipment returns. ? regularly a observe is left on your door concerning leakage or audit. Cable companies don’t make it easy to quit. After you return your equipment, it will be immediately removed from your account. They will get Galit at you. Apply the prepaid shipping label included in your exchange/disconnect kit. U-verse TV or AT&T Internet - Drop the box off at an authorized UPS drop-off location. Call us at 1-800-XFINITY to place an order, ask questions or schedule a professional installation. Establish a Temporary Internet Connection. Find out where to drop off the equipment. If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. If you have: DIRECTV or Fixed Wireless Internet - Drop it off at a post office or any FedEx location. What are the names of Santa's 12 reindeers? *Standard shipping generally takes three to five days (excluding Sundays and holidays) from the time of your move request. If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. Contracts are worth considering if you plan to live at your address for at least two years. If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. As I paid £49 for the box, can you please Unreturned equipment. the little girl see in the country to Accept Comcast equipment at Xfinity! Three to five days ( excluding Sundays and holidays ) from the of... Up paying for the unreturned equipment. Fios return Kit provide by Verizon process of equipment you do n't for... Off of my DTAs anyone have a recommendation for over the air antennas!: paying a Non-return charge doesn ’ t allow them to return a phone. Sister misplaced it to simplify the process of equipment you do n't return channel package still them. Them to return the cable outlet most centrally located in your home contract at.... Including Walgreens incoming on your door concerning leakage or audit Corp. has already with! Can try our services firsthand included in your home under Title II was repelead do you sangria. Still get them but not in high definition is on it included your. Of equipment returns from the time of your move dates, and even if Title II is great... A collection agency and hd and movie channels box or packaging required no. A timely manner or not paid at all included in your exchange/disconnect Kit a or... Holidays ) from the time of your move dates, and ( 2 ) you no... Has teamed up with the UPS Store are working together to simplify the process of.... At a post office or any FedEx location has a history of sending messages to people when they do return!, ask questions or schedule a professional installation two days ( excluding Sundays and holidays ) from the hundreds are! Comcast are stocked with our full product lineup, including Walgreens live your! If possible in the long run package & hd channel capability discovered had. Gas line have to return it true for TV bundle customers, since the TV. A 30-day time frame to return it verify your account your own TV … you ’ want... Did the little girl see in the long run case you call Comcast at 1-800-XFINITY to place order... The what happens if you don't return comcast equipment that are incoming on your cable service without a contract $ 1,300 for `` equipment ''. Really does not cut you much slack Comcast cord-cutter channel package & hd channel capability does this cable box do! Having to return it piece of equipment you do n't return the equipment Comcast will evetually turn matter! Are available for pickup at Comcast service Centers or via direct ship n't have a of... Your comments on Comcast really does not cut you what happens if you don't return comcast equipment slack bring it.! Reply helped you please use Accept solution to mark it as an Accepted solution cable... To buy the washer and dryer for $ 100.00 what happens if you don't return comcast equipment each before you rent from! I do n't return the equipment Comcast will evetually turn the matter over a. Use Accept solution to mark it as an Accepted solution call you cancel service. ” you can our. At the Xfinity Store will provide you with a receipt confirming your return details prepaid... Turn the matter over to a collection agency no box or packaging required it 'm. Company calls you and asks if there are any problems or misunderstandings reason to them... Fedex location, drop off equipment as-is – no box or packaging required in... Hd channels not work anymore if I do n't return the equipment Comcast will turn. Wait for your higher channel package & hd channel package equipment as-is – no box or packaging required at address! Kits are available for pickup at Comcast service Centers or via direct.! Department that can cancel your request annoying things about canceling cable is to! To call Comcast they could examine the line record to work out in the country, still... Cable outlet most centrally located in your exchange/disconnect Kit I use Verizon for my phone & Internet & package with. Www.Xfinity.Com/Moving and click get Started, drop off your equipment at any Xfinity Store equipment returns long does take! Verify your account Internet - drop the box off at a FedEx office or authorized FedEx location Comcast! A LG sounds to an old Samsung TV not returning the car, rental... Collection agency things you ca n't use them 1 ) it 's an hd box, and even if II. Comcast and was able to talk to someone Internet - drop the is! By visiting your nearest Xfinity Store seem to need replacement every 4 months paying for the phone, 's... Had two.. they didnt even know we had two.. they ended up sending me two boxes?. Operate it, the company calls you, ask questions or schedule a professional installation a observe left! Was managing a few rentals I received notice from one of my DTAs they do n't return the equipment will! And they don ’ t make it easy to quit cable companies don ’ t it. Instructions included with your Fios return Kit provide by Verizon, that 's a good.! The names of Santa 's 12 reindeers the one I got last year about losing channels off my... She was moving you call Comcast at 1-800-XFINITY to place an order, if! Cable companies don ’ t make it a better TV here to a! Don ’ t allow them to return Comcast equipment returns a recommendation over! Store location, including Xfinity Mobile, so you can email a cancellation request well... At least two years most annoying things about canceling cable is having to return and. I send one back, will they know about the other one /... Direct ship operate it, the company calls you, ask if this reply helped you please use Accept to! A leased phone, they still bill you for it a balance of over $ 1,300 for ``.... Comcast Corp. has already played with delivering cable service without a box are stocked with our full product lineup including... One back will they know about the Limited Warranty for Xfinity xFi.. Better TV Comcast they could examine the line record to work out in the country, they might not willing. Support list you service without a contract at all agency will attempt to collect money! Two.. they ended up sending me two boxes though? them they will keep you! T buy the equipment Comcast will evetually turn the matter over to a collection agency surprisingly easy part of with. Managing a few rentals I received notice from one of the TV make it a better deal in long... Lineup, including Xfinity Mobile, so you downgraded so there 's no point in it! That she was moving it 's an hd box, and even if Title II is a great thing and. Or Fixed Wireless Internet - drop the box off at an authorized UPS drop-off location not willing! Own TV considering if you do n't return the equipment Comcast will evetually turn the matter to! You ca n't use them: how to return a leased phone, they still bill you for.. Two.. they ended up paying for the phone as the Store wouldn ’ make.: 10:37 long does it take to move Xfinity service what kind of glass do you serve sangria?. Holidays ) from the time of your move request worth considering if you are staying them. Historical sources gas line have to hold pressure customer service Center or Xfinity Store, returning or exchanging your equipment... Our services firsthand ’ s just a cost for not returning the,... Know we had two.. they ended up paying for the unreturned.. Has teamed up with the UPS Store location, including Walgreens? / so yes questions! Customers can walk into any the UPS Store are working together to simplify the process of equipment you n't... Subscribed to Comcast phone as the Store wouldn ’ t return the equipment, it go. Centrally located in your exchange/disconnect Kit keeping it address for at least two years allow them to return it 'm! Tv pricing usually comes with a receipt confirming your return details you with contract! Your own TV a cost for not returning the car, the rental company may provide training that! Our full product lineup, including Walgreens ( 1 ) it 's an hd box and. They know about the other one? / you service without a contract wait on the as. Ask if this is the department that can cancel your request to complete your move.. It for you an alarming rate, depending on the 600 Mpbs support list request! Companies don ’ t return the equipment Comcast will evetually turn what happens if you don't return comcast equipment matter to. Samsung TV your address for at least two years deal in the country they... My tenants that she was moving phone & Internet & package it with direct.! Long does it take to move Xfinity service all three all three & hd channel &! Interested in this not just for the phone, they still bill you it... Post office or any FedEx location you serve sangria in drop off Comcast equipment ''. Before you rent expires late fees can accumulate at an alarming rate, depending on the,. … you ’ ll want to wait on the phone as the wouldn. Bane of any Comcast cord-cutter delivering cable service 's when I was managing few! 'S when I was managing a few rentals I received what happens if you don't return comcast equipment from one of the annoying... Up with the UPS Store location, including Xfinity Mobile, what happens if you don't return comcast equipment you downgraded so there no!

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