What should I do? So, the less you owe at the point the plan ends, the less interest you are charged. If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. What happens if I go over my credit limit? By Phone: If youd prefer to speak to someone you can contact us on 03456 400 700. Here are a few reasons why you might not be able to update your limit: How do I increase my credit limit? Please be aware that there are also many similar debt management businesses that will charge you for their services. You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. If you make only the minimum payment each month, it will take you longer and cost you more to clear your balance. Why is that? What's my Memorable Word and my Security Number? Enter the long number in the 'Card number' box. Please take a look at our dedicated help page for more information. If we ask you to call us, please do call as soon as you can - 03456 400 700 . @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. There's a range of options we can look at to suit you. When we contact you about Persistent Debt, it's because you've paid more in interest, fees and charges than you have towards paying for the item you originally bought. Refunds (which take up to 7 days) only start when you contact them. Called up c/service and they reimbursed points/money. Did anyone else used to use Argos as a free tool hire place? Facebook. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. Never again will I buy anything from either. Your statements are stored in 'View statements' on the left-hand side when you log in. @Argos and @johnniewalker_ are major culprits. My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. We'll ask for some details about the plan which will help us find it if you have a few plans, so we might ask for the Plan Ref and the balance or the Purchase Date and the Balance. When we resolve a complaint, we will always communicate to you confirming the resolution. Some of the options may mean that we need to suspend your card to help you to start clearing your balance. Are you worried someone else is controlling your finances? Deciding what plans to pay down or clear will depend on your individual circumstances, how much you owe and how long you have had the plan. Thats the problem. No-one can be forced to accept a credit card as a payment for a debt. What do I do if I've lost my Argos Card or had it stolen? In this case, you should reach out to your card provider and give them the charge amount, date/time, and our company name (forgemedia LLC). Go to 'Request New Credit Limit', enter your Annual Income, tell us the TOTAL credit limit you would like to have - that's your current limit PLUS the amount you want (e.g. Not to mention the absolute stress and major responsibility of the job at 21 hence why I only lasted 12 months ? If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? Product not as advertised. Increasing your monthly payment means that you'll be paying less in interest, fees and charges, and you'll be repaying your balance faster. How might the proposed Royal Mail strike affect my Argos Card? Although we want to make your account management as simple and easy as possible, we take security very seriously and want to be confident that there is no unauthorised access to your account. Stay away and avoid, not very helpful at all. Customer services not a pleasant experience, they don't even listen or can't be bothered to listen why you can't change any details. Ive tried multiple times. My payment needs to be made by today, I tried yesterday but it wasnt working either, @phoebegwilliams We will keep you up to date throughout while we are investigating your complaint, until we provide you with a formal response either via e-mail or letter. @MamaKi_xo You can only change your payment/statement date a limited number of times. @markzwol "I would like my payment automatically allocated" - choose how much you want to pay in total and we will allocate that total against the plan or plans that are due to incur the most interest. Is this a known issue? How do I make a complaint? Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! My advice don't get it. How can I get help with paying my Normal Credit balance? If you're on a mobile device, make sure your signal is ok and that you have the data available to download a PDF (they're about 400KB each). If the date of the rate change occurs in the promotional period of any Buy Now, Pay Later plans on your account, the Deferred Interest will be charged at your current rate up until the change in your interest rate has taken place, where it will then be charged at your new rate. @kimber_long Hello Kimberley, I am so sorry that this has happened. but no warning when ordering. Your Login ID is the unique username you chose when you registered for myargoscard.co.uk (it's a bit like a username). Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Promised would receive each time within 48 hours, nothing. I.e. Why am I asked to call you when I try to log in? Your additional Card holder cannot register their Card on either myargoscard.co.uk OR on the My Argos Card App. We're working hard to resolve these issues as quickly as possible. @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. It is common for some problems to be reported throughout the day. Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? If you're on a PC or Mac you need a PDF reader to open statements (Adobe Reader is the most popular software for opening PDFs but there are others available). @stuartdn But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. Find out more about Persistent Debt here. Argos DB Jamal Peters reportedly has signed with the Atlanta Falcons. @ArgosHelpers Hi. Via Your Security Number is a bit like a passcode - but unlike the passcode you might use for an App or your phone, this one is five digits long (and it's not the same as your My Argos Card App passcode. Whilst these options could affect your credit file, it's worth considering them carefully if you need additional help with making repayments. Promised would receive each time within 48 hours, nothing. Whenever you ask for a new credit limit (either an increase or decrease) we look at a number of things before we can change it. @deacon_gina Lots of people are complaining online about PayPal not working with Argos. Can I turn off my paper statements and letters? Bought a Nintendo Switch with Mario Kart included as a present for my son. @Katharinealice2 Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? If you don't pay in full in this time, you'll be charged interest. I've received a letter from you asking me to choose from some options. Although there's no charge for having an Argos Card account we may charge: The above charges are referred to in your Argos Card Terms & Conditions as 'Default Charges'. } Refunds (which take up to 7 days) only start when you contact them. I don't think I'm in Persistent Debt. Mobile Safari 5 or Opera 20, then you might find you have problems using this site. @s10cmk Date of experience: 12 September 2022. No, you haven't done anything wrong. #argos #CustomerService #customerexperience. Find out more about Buy Now Pay Later plans, We take the total amount of Deferred Interest charged (e.g. @ChilcottLes Hi Leslie. Seller (Argos) says MS need to fix it. They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. We are committed to resolving your complaint to your satisfaction and hope that together we can reach an agreement. @EightOxbow The reason I ask is because that last time I had this happen the card company had blocked the card suspecting fraudulent activity; they didn't bother to tell me though and the websites don't tell you either. To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. I made a payment to a plan but the payment has gone towards a different plan. BORDER-COLLAPSE: collapse; BORDER-SPACING: 0; MARGIN: 0px auto @ArgosHelpers everytime I try and check out on Argos it says url broken? Why is my payment not showing on my account? After many attempts (stop/start turbotax, reboot system, remove Ccard from GooglePay, etc) I finally got around this problem by logging in as guest in the intuit login page that pops up when getting ready to make the payment. Kindest regards, Suzanne. We're really sorry for any inconvenience this might cause. To be able to manage these costs, we need to take this action now. We are having some teething troubles with the new processes and payments from some payment cards issued by a couple of banks (e.g. @pilprin @CFL It was not a complete failure, Baltimore had the highest attendance in the league until the nfl came in, actually the argos attendance the past several yrs were on par with the rest of the teams. SHARE. When will my latest statement appear online? It's up to you what you choose, but it'll need to be something you remember and something unique (e.g. You don't have to make the same payments every time, you can manually make payments when you are able to. If your query isn't too urgent you can also log into myargoscard.co.uk to send us a secure message. @ArgosHelpers I have held it for at least 2 years. }. All Rights Reserved. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Can I pay off my Argos Card balance faster? How is interest calculated on Buy Now Pay Later plans? @angusacampbell I've sent a text to opt out of the interest rate increase, but I haven't had a response. Why am I being told that my details can't be found when I am trying to register? MS Xbox help just goes round & round, says go back to Argos. Where (i) to (v) are at the same rate of interest, balances will be paid off in the following order: (i) Interest; and then (ii) Charges and/or fees; and then (iii) Outstanding balance of Normal Credit including any missed scheduled Fixed Payment Plan(s) and Interest Free Plan(s) monthly scheduled instalments; and then (iv) Any outstanding balances on the other Payment Plans in the order of Buy Now Pay Later Plan(s), Fixed Payment Plan(s) and any Interest Free Plan(s); and then (v) Any other amounts that have been added to your account since the previous statement date. /1. medicine man rewards. Re: Unfortunately, we were unable to process your credit card. FONT-SIZE: x-small; VERTICAL-ALIGN: middle; TEXT-ALIGN: left It takes different lengths of time for certain payment types to reach us - it's your responsibility to make sure payments reach us on time: Why can't I make one-off payments to Fixed Payment or Interest Free Plans? We simply need to warn you that if you continue to pay the minimum, you'd owe the debt over a longer period and be charged more interest during that time. If you've received an error message after texting us you can try again by sending us a new text message. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. Your browser is up-to-date. Any extra payments you make will help clear your balance quicker and you'll pay less in interest. Be the first to know the next time Argos goes down. Did anyone else used to use Argos as a free tool hire place? Im having an issue with my argos credit card. @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. 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