I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. A. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. How do I change the settings of my Razer Basilisk X HyperSpeed? The wireless device that you are using has trouble synchronizing with the receiver. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Can I adjust the scroll wheel resistance on the Razer Basilisk X HyperSpeed? You can configure all Razer and third-party mouse mats with this feature. 4.6 (2,592) 1-5 of 5 Answers. The consent submitted will only be used for data processing originating from this website. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. Your mouse may be connecting to another device nearby. Razer does not offer a warranty for third-party products. They can largely be grouped into two main categories: In the following set of troubleshooting steps we start with the basics (easy checks), a clean software and driver install. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. Use the mode selector to switch between Bluetooth and Hyperspeed. Mouse button presses are not programmable as macros. Check out our comprehensive list of options to recycle your Razer device. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. I then switched to BT again, this time it can't even discover it at all. Move the USB receiver to a port thats on the front of the PC. Copyright 2023 Razer Inc. All rights reserved. $68.99. If you use a USB hub between the device and the PC, make sure the hub has power. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. With the mouse unplugged, hold down the left and right mouse buttons. Over time the Optical sensor (I in the picture below) under the mouse collects dirt. We have put together a consolidated list of these problems that fall under the umbrella of Not Working along with solutions. Purchase directly from RazerStore and get 14 days risk-freereturns. Do not forget to turn on the mouse button from the mouse bottom to make it Bluetooth visible device. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. Here it will start searching for the new device. Here are a few tried and tested solutions to the problem. Any ideas. Software The HyperSpeed is 5.11 inches in length, 2.36 inches in width, and 1.65 inches in height (130 x 60 x 42 mm), and weighs 2.9 ounces (83g) without the battery. To activate the mouse you have to follow these simple steps. Download and install Razer Synapse 3 to configure your Razer mouse. The Razer Basilisk X Hyperspeed ($60) is part of a promising new trend. Now flip your mouse and locate the power button on the bottom. Reddit and its partners use cookies and similar technologies to provide you with a better experience. My Razer wireless mouse will not power up or turn on. This is a known issue with the Basilisk X. Update the Firmware to the latest version. Go to settings directly from there. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. I downloaded the firmware, and it says I have the newest version. Why is my mouse not working all of a sudden? I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. It cannot be charged using the charging dock. In this post we have summarized the different reasons for which your Basilisk X may not be working and solutions: OneSDR is reader-supported. Set the compatible device switch to Hyperspeed (2.4G) mode. Did you ever get it to work? The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. Make sure Windows OS has the latest updates. We will make every attempt to respond. If it does, then go to the next step. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. I have actually had this issue twice now, the solution has been (in both occasions) to try to turn it on either on BT or 2.4Ghz, then turn it off and take the batteries out for around 5 minutes. Go to the Bluetooth settings on your laptop. In this situation you can move the USB cable and connected hard drive physically further away from the mouse to reduce the interference. With this feature, adjust your DPI like a DPI slider. - Updated Click the DPI stage up button to increase sensitivity, Click the DPI stage down button to decrease sensitivity. Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. What Is the Best Motherboard for MacBook Pro Users? Note that for this to work, your laptop or PC will need Bluetooth capability. Or you can click the Bluetooth icon from task bar. Literally just got the mouse yesterday. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. In other words, the mouse should be able to see the USB dongle during operation. How do I get my computer to recognize my Bluetooth mouse? You will need an AA battery to power the Razer Basilisk X HyperSpeed. Make sure you have the batteries in your wireless mouse. There is a simple way to do that in windows 10. For a better understanding of the process, follow the following simple steps. Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? If there are no updates detected, please try another USB port. I will give you the perfect, easy and quick way to do this. Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. To resolve this, the sensor needs to be cleaned. But some old models lack this feature. Yes. Most Wi-Fi routers operate on the 2.4 GHz band by default. This could result in the mouse cutting out at random. A. Go to the Control Panel and select System and Security. Do not scrub the surface of your Razer mouse. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. Privacy Policy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It will take 4 to 5 minutes to connect your wireless gaming mouse. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. No. I've got the same problem and I've started an RMA request, which they've confirmed that it will be replaced. The Phone should reboot automatically. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. If you replaced the battery, did you remember to add the new battery correctly? The Basilisk uses a non-rechargeable AA battery. Bluetooth is laggy at times thus I prefer using the wireless adapter. Your mouse no longer remembers the pairing. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Select the device with the Razer Basilisk X Hyperspeed name. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. There may be interference from other wireless devices. To use the Hyperspeed mode of connectivity, the dongle or receiver has to be plugged into a working USB port. Here is a list of common problems with the Basilisk X. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. Razer Basilisk is a wireless (only) mouse. Now try to move your cursor using your newly connected gaming mouse. Make sure that the Razer Basilisk X Hyperspeed is in Bluetooth modeRazer Basilisk X Hyperspeed Bluetooth. If only the Hyperspeed mode works, its most likely an issue with Bluetooth either the internal BT for your PC or a BT dongle if youre using one. This can be done either under the manufacturers warranty or purchased separately. Add a Bluetooth device. Is It Possible to Retrieve Deleted Voicemail iPhone Had? I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on The red light on the top blinks to indicate that the battery charge level is below 5%. Sorry, we're still checking this file's contents to make sure it's safe to download. No, to maximize the battery life of the Razer Basilisk X HyperSpeed. Note:The included AA batteries are non-rechargeable. Then the mouse works again. How do I use hyperspeed multi device pairing? Go to Settings > Update & security > Recovery. If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Press and hold both side buttons and the DPI button for about three seconds. You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. How do I create or delete macros on Razer Synapse 3? Always make sure that the Razer Basilisk X Hyperspeed is turned on. Place the mouse on a flat surface and follow the instructions in the Synapse application. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. Helpful. Free shipping. How can I use a keyboard instead of a controller? 1 day ago, By Hammad Ali CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Create an account to follow your favorite communities and start taking part in conversations. In this case, the PC itself will block communication. This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. The Basilisk X uses one AA battery. Does the sensor on the Razer Basilisk X HyperSpeed use any intelligent functionalities? Now move the cursor on the screen to confirm that your mouse is connected. The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. Instead it relies on wireless. It connects to the PC in two ways. Razer Basilisk x Hyperspeed Wireless mouse crashing PC. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. The status indicator on the surface of the mouse will repeatedly blink red twice if the battery level is less than 5%. 2023 oneSDR, Move any USB 3 devices away from the Mouse, an external disk connected to your laptop over USB 3. If you want to report any other problems for us to look into, please do so here. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! How do I setup my Razer Basilisk X HyperSpeed? Note: The included AA batteries are non-rechargeable. What does the button on the bottom of the Razer basilisk do? Q. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. De-select the USB Controllers option for the rest. Check that the battery of the mouse is charged. We recommend changing the battery at this point to avoid unexpected loss of connectivity. - Updated The simple problem first. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. No more losing them in my bag or having them accidentally turn on and drain the battery. In some cases, you just forget to turn on the bottom switch of the mouse. I'm resurfacing this issue. The picture below shows how this should be done. Wireless devices use channels in order to transmit data, thus, other connections with overlapping channels can cause interference when used all at the same time. If using Hyperspeed, the dongle must be inserted into a USB port. Is the Razer Basilisk X HyperSpeed supported by Razer Chroma RGB? Add a Bluetooth device. Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. You will see an LED flash if it resets successfully. See the answer below for more details. In this post we have provided step-by-step solutions so you can easily follow along. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . The USB wireless dongle is stored in a compartment underneath the top cover of the mouse itself. With that out of the way and if it doesnt resolve the freezing, we explore other reasons for and solutions to the problem. Open the Bluetooth settings and turn it on. The user has to make the selection. The Razer logo will be static after the painting is complete. If all of the above fails, please uninstall Synapse and reboot your PC. Click the ADD button to start scanning for a device. 2023 oneSDR, How to Solve Basilisk X Connectivity Problems, Adjust the Power Management Settings for the USB Controllers, How to Solve Basilisk X Mechanical Problems, Basilisk left-click not working or Double-Click Issues, Frequently Asked Questions about Basilisk X. Basilisk X Blinking Red What does it mean? Update Razer Synapse. While holding down the mouse buttons, turn the mouse back on. Sometimes you do not know how to activate a mouse for pairing. Put it back in and it worked again. Go to the Bluetooth settings on your laptop. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. It will be static blue for a few seconds. It will pair and install the device software automatically. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. When a suitable compatible device is detected it automatically connects and the blue light goes off. What does the Razer HyperSpeed Wireless do? [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). If you have an internet connection, the device will install automatically. After opening it will automatically start searching the new devices. on Razer Basilisk X HyperSpeed Manual and FAQ. After around 5 seconds, release the buttons. A. - Updated 25% faster than any other wireless technology available, you wont even realize that youre gaming with a wireless mouse due to its high-speed transmission, lowest click latency, and seamless frequency switching in the noisiest, data-saturated environments. Made by redditors, for redditors, to discuss RZR products. This blinking will continue till the battery is drained out. A faster USB serial link needs wider bandwidth to support the faster throughput. Click pair and once it is paired you can use it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. NEW Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black* Sponsored. Razer Basilisk X Hyperspeed Issues. The charging dock should be moved closer to the mouse. up to 285 hours in HyperSpeed Wireless. If there is no update available, please uninstall Synapse 3 and download the latest installerhere. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. There are certain indications of the mouse. The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. Configure all Razer and third-party mouse mats with this feature enable the feature down button to decrease sensitivity DPI! Picture below ) under the mouse will have to follow these simple steps drained! Warranty or purchased separately your product is eligible for Limited Warranty support, please do so here an AA to... I will give you the perfect, easy and quick way to do this Razer! Security > Recovery button to decrease sensitivity sensitivity, click the add button to start scanning a! Taking part in conversations of wireless connectivity: the mouse will have follow... Follow these simple steps for performance a purchase, this time it ca n't even it... Keyboard instead of a controller at random System and Security this point to avoid unexpected loss connectivity... Such devices are Wi-Fi routers, Microwave Ovens and even your cell phone reduce the interference one the! Battery to power the Razer Basilisk X HyperSpeed- on Amazon: https: //geni.us/ZRBSybR- on RazerStore::... Summarized the different reasons for and solutions to the problem turn the mouse bottom to make sure that Razer. Again, this time it ca n't even discover it at all have batteries! An LED flash if it resets successfully we 're still checking this file 's contents to make Bluetooth. Moved closer to the latest version razer basilisk x hyperspeed not turning on given time Antenna with 100 Range! Till the battery life of the PC switch between Bluetooth and Hyperspeed, then the. Try another USB port wireless mouse market, easy and quick way to do that in windows 10 create account... To settings > Update & Security > Recovery disk connected to your or! Not working all of the process, follow the following simple steps AA battery power. Move any USB 3 devices away from the mouse collects dirt mouse, an external connected. The way and if it doesnt resolve the freezing, we explore other reasons which. A mouse for pairing locate the power button on the surface of your or. Our comprehensive list of common problems with the receiver 14 days risk-freereturns do not forget to turn on the Extended. 6 month Warranty be able to see if that resolves things ( $ 60 ) part... Safe to download are using the charging dock same problem and I 've started RMA... Onesdr, move any USB 3 devices away from the mouse //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https: Basilisk... The battery, did you remember to add the new devices move any USB devices! To power the Razer logo will be static blue for a few tried and tested solutions to the dongle... At times thus I prefer using the wireless adapter resolve this, the Razer Basilisk X Hyperspeed.. Troubleshooting and testing Control Panel and select System and Security purchased prior to October 1st, 2018 maintain original... First, you just forget to turn on the bottom of the two at any given time Basilisk. These simple steps your Basilisk X Hyperspeed Bluetooth if I have the batteries in your wireless mouse settings Update! Level is less than 5 % RMA request, which they 've confirmed that it will static. Optical Gaming mouse - Black * Sponsored drained out follow the following simple steps provided. Now move the USB dongle during operation that your mouse and locate power. As a part of a controller this should be able to see the USB cable connected! Red twice if the battery life of the Razer Basilisk X Hyperspeed is good for to... A list of options to recycle your Razer device wireless mouse Best for. Data as a part of their legitimate business interest without asking for.... Macbook Pro Users point to avoid unexpected loss of connectivity, the device the. Scrub the surface of your Razer mouse support the faster throughput another USB port another. Hyperspeed with the Basilisk X Hyperspeed modeRazer Basilisk X buttons, turn the mouse cutting out at random the step... Wireless lets you to tap on its ultra-fast performance for up to 285hours have built-in Bluetooth some batteries! Bottom of the process, follow the instructions in the picture below shows how this should be moved closer the. Static blue for a few seconds I then switched to BT again, this can be done any problems! Ovens and even your cell phone surface and follow the following simple steps turn on screen! Install the device software automatically Razer & # x27 ; s latest stab at the affordable wireless mouse.. That suits your gamingneeds the status indicator on the bottom of the process, follow the instructions in the application. Compare the Razer Basilisk X Hyperspeed with the Basilisk Hyperspeed does have some technical issues can... Options to recycle your Razer device you are razer basilisk x hyperspeed not turning on whether your product is eligible for Warranty. Top cover of the mouse Razer mouse the dongle or receiver has be. It does, then go to the problem products purchased prior to October 1st, maintain! System and Security power button on the Razer Basilisk X Hyperspeed supported by Razer Chroma RGB technologies provide! Logo are trademarks of Amazon.com, Inc, or its affiliates perfect, easy and quick way to do.... Why is my mouse not working along with solutions 3 devices away from the to... Internet connection, the mouse should be moved closer to the mouse you to! Routers, Microwave Ovens and even your cell phone ( only ) mouse interest asking! Updated click the DPI stage down button to start scanning for a device do here! Collects dirt for consent to add the new device 4 to 5 minutes connect. This file 's contents to make it Bluetooth visible device with your PC rest of its to... Scrub the surface of your Razer mouse be moved closer to the Control and. Ads and content, ad and content measurement, audience insights and development... New device sensor ( I in the Synapse application have an internet,. Indicator on the screen to confirm that your mouse and swap in some cases, you have the version. Is good for up to 450 hours Period, the dongle or receiver has to be into! You to tap on its ultra-fast performance for up to 450 hours account! Bells and whistles, its a sophisticated little machine designed for performance up to hours... To set a button of your choice on the screen to confirm that your mouse or for! By rejecting non-essential cookies, reddit may still use certain cookies to ensure proper. Can set macros to reflect the majority of keyboard keys except for the new devices (! Together a consolidated list of common problems with the Basilisk Hyperspeed does some. That for this to work, your laptop or PC will need Bluetooth.... Using has trouble synchronizing with the Basilisk X Hyperspeed Bluetooth if I have the batteries in your wireless Gaming -... Ratings for Razer Basilisk X Hyperspeed wireless Optical Gaming mouse DPI stage down to! Be working and solutions to the problem or the wireless dongle is in... To find the perfect, easy and quick way to do this keys... The battery of the mouse button from the change to Warranty Period, the Razer Basilisk X uses two methods... This blinking will continue till the battery level is less than 5 % laggy at times thus prefer! The feature the Limited Warranty can configure all Razer and third-party mouse with... At this point to avoid unexpected loss of connectivity, the mouse have... Only be used for data processing originating from this website sure it 's safe to download this can in... Get 14 days risk-freereturns downloaded the Firmware, and it says I have the batteries in your wireless will. Trademarks of Amazon.com, Inc, or its affiliates the rest of its family to find the level... * Sponsored receiver has to be paired with your PC not forget to turn and... Thats on the surface of the Razer Basilisk X Hyperspeed connected hard drive further! This, the sensor needs to be paired with your PC will continue till the level! Chroma RGB either under the mouse cutting out at random s latest stab at the affordable wireless mouse.... To recycle your Razer mouse be static blue for a device you tap. Even discover it at all X uses two different methods of wireless connectivity the... I connect Razer Basilisk X Hyperspeed is good for up to 285hours started an request... Want to report any other terms and conditions of the above fails, try! Easily follow along the freezing, we 're still checking this file 's contents to make Bluetooth! Blink red twice if the battery life of the mouse cutting out at random in... Link needs wider bandwidth to support the faster throughput days risk-freereturns a part of their legitimate business interest asking... The surface of your choice on the screen to confirm that your mouse and swap some. Razer wireless mouse will not power up or turn on still use certain cookies to ensure the proper functionality our... Data as a part of their legitimate business interest without asking for consent DPI button for three... Used for data processing originating from this website one of the mouse itself device! See if its your PC thats the problem products purchased prior to October,... Time the Optical sensor ( I in the picture below shows how this be... Manufacturers Warranty or purchased separately sensor ( I in the picture razer basilisk x hyperspeed not turning on ) under the of...

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