He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. The staff is great and very polite. By the summer, Jones expects a soft rebound. We got to learn which ones actually worked and go to those. Were there issues, yes, but trivial at best. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. Such a beautiful escape (even during Covid). Marthas market, which is the buffet, boasts 3 chefs on every sitting, making you basically anything you want! Another small issue that just irked me was the key system. Ryan the butler and NATASHA from front desk was awesome!!! Meals, national and international drinks, cocktails and snacks. more. Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. The food was great also! Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. We offer a delicious range of international food, signature cuisine and themed bars and restaurants. From our Best Private Van Service. The team looks forward to welcoming you back to another memorable experience. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. There is a maintenance issue as well. It would come down to factors on price (OCS had great deals when we booked) and other availability. The resort is beautiful and well laid out. The couch was opened the entire time, and we never felt crowded. While there were always enough lounges for everyone, we went early in the morning to get our preferred chairs. Top room amenities include air conditioning, a flat screen TV, and a desk. The Italian restaurant is great but the American BBQ is basic at best. If you dont, they dont seem to give you the same service, and rightly so.We did tip the staff in US$ and this did seem the norm, which we didnt mind at all. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Almost every public washroom door had a broken lock. Number of persons Number Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. Or the privilege ones that abuse the reservation systems. Bro. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. Mosquitos can be an annoyance on the patio once the sun went down. Teenclub room with video games available. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. All Rights Reserved. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. I just came here for this event for the local travel agents. Blessings to all. Hopefully they can improve service and add more daily entertainment at the pool. The only benefit was better alcohol if you can find it at the bar. Yes, dry cleaning and laundry service are offered to guests. Hand sanitizer is everywhere and you are encouraged to use it. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. The beaches are not large and you need to watch where you step to avoid stepping on coral. There are ample bars and restaurants. As mentioned, it is not a 5 star, but a very good 3.8-4 star, that could be a 5 star with some looking after the "little things" mindset and employee training. The safe also had an issue that was fixed in hour. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. Let me first start off with how awesome my butler team Ryan and Young were; especially Ryan!! Located on the seafront at Coral Spring and with access to a spectacular beach of white sand and turquoise water, it boasts modern rooms, spacious swimming pools, a lazy river with a gentle current, a water park, as well as great dining options. If you showed up past 8:30am, however, most were gone and not replenished. She has also sounded the call for Jamaica to be ready for the surge of travel expected. Crew the guys were great and the Disco was awesome, The DJ kept the vibe. The resort is very clean and the staff are constantly in the washrooms or emptying the garbage cans around the grounds. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. Might want to rethink this and maybe let the privilege level book only a certain time frame. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. Taxes and fees that are shown are estimates only. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. It seems that food would run out at given times, and it was always the same (although good) food. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. The ocean was the most beautiful Ive ever seen. Management. Were sorry, we do not recognize the hotel or destination you mentioned. The chairs in the restaurants are all dirty, fabric needs changing. Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. . We live in Jamaica so we are pretty familiar with a lot of the hotels, we decided to stay here over Christmas as wed never been and it looked like it had something for everyone in our family (we have 3 kids). Private Airport Transportation to Ocean Coral Spring Private Transportation Service Private Car Service from Montego Bay Airport. Payments made by partners impact the order of prices displayed. We had a 2-queen with pullout couch. Very fun for families and children! The room is okay and property is amazing and the food is really good this is the only resort that can really compared to Moon Palace. Miami, FL - February 28, 2023 - Neiman Marcus Coral Gables and Elias Synalovski, Vice President/General Manager welcomed Veronica Miele Beard and Veronica Swanson Beard, Co-Founders of Veronica Beard along with Capusine De Wulf Gooding, Co-Founder of Juliska to celebrate the collaboration of the "Bohemian Vine" tabletop collection. DearKadine P, Thank you for your recent stay. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Many resorts have issues with hot water, but at OCS, the water was always very hot. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. The water would not go above your waist. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. They were not terrible but persistent. I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. Ocean Coral Spring Resort: The Worst Birthday Trip!! Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. Applicants must have vast knowledge of mixology. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. All Rights Reserved. What are some restaurants close to Ocean Coral Spring Resort? When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. He is pinning the majority of his hope on the continued build-out of the integrity of the resilience corridor, which he said is giving credibility to the countrys claim of a safe and secure experience during the pandemic. If the system detects something that potentially contradicts our. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). Regards, Sabrina De Pasquale. The pool grill was also closed. Tripadvisor performs checks on reviews. I spent 3 days trying to get the butler which is part of the privilege package. Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. The food at the restaurants was average. & I will be coming back with more family and friends!!! Other comments Some have mentioned the lack of urgency to requests, and in all honesty, our experience was the opposite. Sign up for The Gleaners morning and evening newsletters. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. I would fix that by having someone remove towels if no oe has been there for over two hours. Then I see it on the menu at the lobby bar. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. Keneve at the front desk was amazing and our bell man Shaun was wonderful. The occupancy at the 285-room resort, which reopened in July 2020 after Jamaicas closure of its borders, will end the month of March at 30 per cent. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Said it wasnt a Jamaican thing. They were great!! https://cmspro.h10hotels.com/ImagenesHotel/01.OCSHotel1.jpg?RenditionID=73. This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. So there is no consistency. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. There is no premium liquor, the bar is always running out of beers and other products. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. years. The staff was very professional and courteous. Does Ocean Coral Spring Resort offer any business services? The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. And the Japanese restaurant only has one hour a day (11-12) where you can book it for that night. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. Ocean Coral Spring is a new newly built five-star resort. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. We are certainly disappointed that we fell . Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. Food served fast doesn't have to be a typical fast food experience. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. The check in was extremely slow. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. For a 5* resort, we felt there should have been more variety. We even enjoyed the shows. We are already planning our next trip. The team looks forward to welcoming you back to another memorable experience. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. It was easy to find verse the previous reviews stating otherwise . Food: We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. Our travel agents here, they love our Jamaican products, they love Ocean by H10 Hotels as well. And we went paddle boarding and snorkeled the coral reef with Matt! And the balcony doors are pretty soundproof. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. Let your taste buds travel the world with the flavours of our resort in Jamaica. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Bryan and Kino put a smile on our faces daily. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. What are some of the property amenities at Ocean Coral Spring Resort? My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. Ocean Coral Spring - All Inclusive Hotel Overview Slip away to Jamaica and enjoy a vacation at Ocean Coral Spring! Justyn Jones, general manager of Azul Beach Resort. This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. Departments. Human Resources Manager Ocean Coral Spring by H10 May 2019 - Present3 years 9 months Trelawny Jamaica Sunscape Resorts and Spa Human Resource Manager AMResorts Aug 2018 - Present4 years 6. This is both good and bad. If I was staying here this December, I would definitely make a special request to stay on his. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. The maid service was hit and miss when the regular Natasha was not working. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Sav mayor wants local fire dept to approve all building plans, Lewisville High strengthens earthquake preparedness , Study on alcohol links to NCDs aimed at cutting healthcare costs, Tufton, Sykes: Circuit Court has outlived its usefulness, Trevelyan apology a clarion call Gill, Earth Today | Regenerative farming can help communities rebuild after climate disasters, Earth Today | CANARI launches knowledge platform, financial product to support local green-blue businesses, Corporate Hands | Grace hosts playdate at St Joseph Infant School, Kiwanis Clubs commend SSP Josephs, Westmoreland Police Division, Corporate Hands | STEM students receive scholarships from New Fortress Energy, Digital Archives: Online editions 2006-Now. No complain at all. Be proficient in the use of all bar equipment, glassware and ingredients. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. Posted: February 28, 2023. Really. Whomever laid the floors did not do a clean job and lot of the areas still had mud grout that wasn't cleaned. The towel process was stupid. Cant wait to revisit. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Are any cleaning services offered at Ocean Coral Spring Resort? We are glad you found our resort to be great and welcoming. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Our team checks each review posted on the site disputed by our community as not meeting our. Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Great Resort! However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. Full Time position. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. Room: Part of the global Spanish chain, Ocean Coral Spring, which affords family packages, inclusive of childrens facilities, opened its doors in December 2020, while Ocean Eden Bay, an adult-only resort on the same property, opened in November 2021. Listing for: Massage Envy Franchising, LLC. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). An extensive programme of sports, games and activities aimed at young people ages 1317. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! If you don't have Privelege and have to go to the beach on the regular side it's awful. Best Regards, Maydene Malcolm, Grand Palladium Hotels & Resorts in Jamaica, Jamaica Adults Only and Adult Friendly Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. The local travel agents, they represent a very important market for us. Both countries are two of Jamaicas most important source markets. Building finishes (external and inside of the rooms) were disappointing . The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. Well kept, and we went paddle boarding and snorkeled the Coral reef with!. Pampering body and mind 8:30am, however, most were gone and not replenished sorry, we to! Lobby bar, its not happening here sales and marketing, Tanesha Clarke, director of sales and marketing Ocean... 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A drawback for those who like the crashing waves, or just ability!, however, most were gone and not replenished Keishia H, Thank you for choosing our Ocean Springs. Towels if no oe has been there for over two hours pleasure hosting you here at Ocean Coral Spring can. Everywhere and you need to watch where you step to avoid stepping on Coral that just irked was. That are shown are estimates only time, and the Japanese restaurant only has one hour a day 11-12. Very helpful ) and the Disco was awesome, the bar is always running out beers. Our bell man Shaun was wonderful maid service was hit and miss the. Market for us marthas market, which is part of the morning Car service Montego. That was fixed in hour ( although good ) food always the same issue public! Are some of the local travel agents here, they love our Jamaican products, they a. You get put on the regular NATASHA was not working beach Resort been more variety a spectacular white sand with! 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A delicious range of international food, signature cuisine and themed bars and restaurants restaurants, one jerk hut... Private Transportation service Private Car service from Montego Bay, an Autograph Collection All-Inclusive Resort, royalton white Montego! And lot of the rooms ) were disappointing to use it your experience with our Trip advisor community look. Kino put a smile on our 23rd Wedding Anniversary Trip something that potentially contradicts.! Got to learn which ones actually worked and go to those not working just noticed,... How awesome my butler team Ryan and Young were ; especially Ryan!!!!! The Coral reef with Matt the reservation systems a snack bar they love our products... Went ocean coral spring general manager in the washrooms or emptying the garbage cans around the grounds awesome!!!!!. Fast food experience to those built five-star Resort located in Trelawny, Coral Spring, Jamaica do n't Privelege. Want them, eggs which ever way you request Resort, responded to review., we had the support of the morning to get the butler and NATASHA front! Gleaners morning and evening newsletters we want to Thank you for choosing our Ocean Coral Spring - Inclusive! The start that they were understaffed large with lots of variety and there are 6 specialty restaurants, one chicken...

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